Upon payment, we will bake/dehydrate the cookies, cake, or treats you order, either as soon as possible, or as close as possible to a date you specify for delivery.
Once the treats have been made, we cannot usually cancel and refund orders, as most items are made as a custom order.
Any products that can be cancelled or returned will be handled in accordance with UK consumer law. We will not be responsible for return delivery costs, and we advise you to contact us before returning any items to make sure it is something we can accept. Customised birthday cakes, for example, are not usually eligible for a return and refund, as they are customised with your specified decorations.
Colours offered, especially for cake icing may vary from what is delivered, as we only use natural, plant based colours.